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Activate your warranty by sending in the guarantee form immediately after you receive your Dunlopillo mattress. |
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Carry your mattress flat on its side to avoid damaging it. |
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Remove the plastic packaging from your new mattress and dispose of it properly. You may detect a faint manufacturing smell but this is perfectly harmless and will completely disappear upon airing. |
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Make sure the base is in good condition and well ventilated. If possible, use a Dunlopillo divan as it's the best base for a Dunlopillo mattress. |
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Rotate your mattress regularly from head to toe to prolong its durability. |
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Don't worry if the mattress is slightly firmer than anticipated. Within weeks of usage, the interior will relax and the initial stiffness will be removed. |
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There's no need to air your mattress as Dunlopillo mattresses are self-ventilating. |
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Avoid removing the label sewn on your mattress as it serves as a means to identify your mattress for warranty purposes. |
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Never stand and jump on the bed or repeatedly sitting in the same position as this could reduce its lifespan. |
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Avoid using dry cleaning fluid on your mattress, or getting your mattress wet. To clean your mattress, use a vacuum. To remove stains, use mild soap with cold water and apply gently but do not soak your mattress. |
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Never smoke in bed. |
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